Return and Refund Policy
Return and Refund Policy
We strive to ensure that you are completely satisfied with your purchase. However, in the event that you receive a damaged or defective product due to our oversight, we are here to help with an exchange.
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Eligibility for Returns: Products can be returned for an exchange within 7 days of delivery, provided they are unused, in their original condition, and with all tags intact. Please note that we do not offer refunds; instead, we will gladly exchange the product for you.
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Non-eligibility: If the product tags are removed or if the item has been used, we will not be able to process a return or exchange.
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How to Initiate a Return: To initiate a return, please contact our customer support team via the WhatsApp button on our website or email us at the address provided. Our team will guide you through the process and ensure a smooth resolution.
Thank you for shopping with us. We value your satisfaction and are here to assist you with any concerns.