Privacy Policy

Introduction

Welcome to Thread Stitch. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or purchase our products.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

• Your name and contact information
• Billing and shipping address
• Phone number and email address
• Order and purchase information
• Information you provide to our support team
• Basic website and technical information

How We Use Your Information

We use the information we collect to operate our store, process your orders, provide customer support, and improve your shopping experience.

• Processing and delivering your orders
• Confirming and communicating about your purchases
• Providing customer support
• Managing returns, exchanges, and refunds
• Improving our website and services
• Preventing fraudulent or unauthorized activity
• Sending promotional communications where permitted

Payment Information

Payments may be processed through trusted third-party payment providers. Thread Stitch does not intentionally store complete payment card details on our website.Payment providers may process your payment information according to their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and improve your shopping experience. You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers who help us operate our business.These may include payment processors, delivery companies, hosting providers, analytics services, and technical service providers. They receive only the information necessary to provide their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. These websites have their own privacy policies and practices. Thread Stitch is not responsible for the privacy practices of external websites.

Your Privacy Choices

Depending on applicable laws, you may have rights regarding the personal information we hold about you, including the right to request access, correction, or deletion of your information. To make a privacy-related request, please contact us using the details below.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.