Terms & Conditions

Acceptance of Terms

By accessing or using the Thread Stitch website, you agreeto be bound by these Terms & Conditions and any applicable policies referenced on our website.If you do not agree with these terms, please do not use our website or place an order with us.

About Thread Stitch

Thread Stitch is an ecommerce brand offering clothing and related products through its online store. We reserve the right to update product information, pricing, availability, and website content whenever necessary.

Products & Product Information

We make reasonable efforts to display product descriptions,images, colors, sizes, and other information as accurately as possible.However, colors may appear slightly different depending on your device, screen settings, lighting, or photography.Product availability may change without prior notice. We reserve the right to discontinue or modify products at any time.

Prices & Payments

All product prices displayed on our website are subject to change without prior notice. You agree to provide accurate and complete informationwhen placing an order and to use a valid payment method available through our checkout process. We reserve the right to correct pricing or product information errors and, where appropriate, cancel an affected order.

Orders & Order Confirmation

When you place an order, you are submitting a request to purchase the selected products. An order confirmation does not necessarily guarantee that the order will be fulfilled. We may cancel or decline an order in situations including product unavailability, pricing errors, payment issues, incorrect customer information, or suspected fraudulent activity. If your order is cancelled after payment has been received, any applicable refund will be processed through the appropriate payment method.

Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframe shown on our website or communicated to you Delivery times may vary depending on location, courier availability, weather, holidays, operational delays, or other circumstances beyond our reasonable control. Customers are responsible for providing accurate shipping information. Thread Stitch may not be responsible for delivery problems caused by incorrect or incomplete addresses provided by the customer.

Returns & Exchanges

Returns and exchanges are subject to the return policy
published on our website.

Products may need to meet specific eligibility conditions,
including being unused, unworn, undamaged, and returned
within the applicable return period.

Certain products or promotional items may not be eligible
for return or exchange where permitted by applicable law
and as stated in our return policy.

Order Cancellation

Cancellation requests should be submitted as soon as possible after placing an order. Once an order has been processed, packed, or dispatched, cancellation may no longer be possible. In such cases, the applicable return process may need to be followed.

Customer Responsibilities

When using our website, you agree to provide accurate information and use the website only for lawful purposes.

• Provide accurate customer and delivery information
• Use valid payment and contact information
• Do not misuse or attempt to disrupt our website
• Do not attempt unauthorized access to our systems
• Do not use our website for fraudulent activities
• Respect our intellectual property and content

Intellectual Property

Unless otherwise stated, the content available on the Thread Stitch website, including logos, branding, photographs, product images, graphics, text, designs, layouts, and other materials, belongs to Thread Stitch or its respective content providers.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially use our content without prior written permission.

Website Use

You agree not to use our website in a way that could damage, disable, overload, or interfere with the operation of the website or the experience of other users. We may restrict or terminate access to our website if we reasonably believe that a user has violated these terms or misused our services.

Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics tools, hosting services, and other technology providers. These third-party services may have their own terms, conditions, and privacy policies. Thread Stitch is no responsible for the policies or practices of independent third-party providers.

Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

Limitation of Liability

To the extent permitted by applicable law, Thread Stitch will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, website interruptions, third-party services, delivery delays, or inaccurate information provided by customers. Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Changes to These Terms

Thread Stitch may update these Terms & Conditions from time to time. Changes will become effective when the updated terms are published on this page. We recommend checking this page periodically to stay informed about any changes.

Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws governing Thread Stitch and its ecommerce operations. Any disputes will be handled through the appropriate legal and judicial processes applicable to the business and the customer.